Returns & Exchanges
At Woodchuck, we take pride in our handcrafted home goods and want you to be completely satisfied with your purchase. If a piece doesn't fit your space perfectly, you can return or exchange it within 30 days of delivery.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
Pack with Care
Place the items in their original packaging, ensuring all protective padding is included to prevent damage to the wood during transit.
Attach Shipping Label
Download and print the prepaid shipping label provided via email and securely affix it to the outside of your package.
Receive Your Refund
Once our artisans inspect the returned item at our warehouse, we will process your refund or exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing